How To Hire Podium Steps and Scaffold Towers

We have tried to make the hiring process as straight forward as possible. There are however several important points that we have detailed below. If you have any questions or concerns that are not fully clarified on our Web site, then please do not hesitate to contact us on 01628 669944 or by email on sales@britanniaaccesshire.co.uk. 

1^st Time Customers;

Providing proof ID for first time customers

When Hiring for the first time, you can use the web site to order and pay for your booking, but on your first time order it will be necessary to provide proof of ID and address to verify your identity.

Proof of ID  can be provided by either of the following methods.

• Copy passport or photo driving license and utility bill emailed to sales@britanniaaccesshire.co.uk
• Copy passport or photo driving license and utility bill handed to our driver at the time of delivery
•  Call into the Britannia Access Hire depot, trade counter at 2c Lincoln Hatch Lane Burnham Buckinghamshire SL1 7JN with a passport or photo driving licence and utility bill

This verification will be stored in our records and used when using ordering on the web site or over the phone on future bookings.

Payment for your Hire can be taken via our Web site or at our trade counter in the following ways:

• Cash, at our trade counter.
• Credit card/ Debit Card via our Web site, at our trade counter or over the telephone.
• Pay Pal payment via our Web site, at our trade counter or over the telephone.

 Britannia operates a damage deposit system – this amount will be detailed on relevant page of the equipment being hired. The deposit can be paid in several ways:

• Cash, at our trade counter on collection or at the point of delivery.
• Credit Card swipe over the telephone or at our trade counter.
• Pay Pal Payment over the phone or at the trade counter

 All deposits will be refunded on return of the hired equipment in a satisfactory condition. If we are collecting items, then the Hirer must be present so we can agree on the satisfactory condition and return of all item originally hired.

 2^nd Time Hires and repeat business – Identification details from all initial hires will be retained in our records together with details of previous Hires. This will allow us to process second and subsequent Hires without the need to visit our shop with identification detailed above. A simple call to secure your deposit and the Hire will be authorised.

 Delivery/ Collection/Return

We can deliver/collect to all SL Post Codes for a fee of £10.00 each way. A delivery and a collection are considered separate trips. All other post codes outside this area will be subject to availability of our transport and will incur additional cost. We would ask that you telephone our office on 07904 789868 and we will try and facilitate your delivery and collection requirements if outside the detailed area.

Deliveries and collections are to and from Kerb side and we would ask that the Hirer is present to sign for receipt of the equipment together will all related safety literature and assembly instructions

Equipment such as Towers must be dismantled before collection.

The Hirer must be present at the time of collection.

Signed Delivery and Collection notes will be kept in our records.

Total loss through Theft will result in full replacement cost be charged.

 Our Trade counter is open from 7.00am to 4.00pm Monday through Friday and 7.00am to 12.00pm on Saturdays for collections and returns.  If theses hours are not convenient then please phone us and we will be pleased to try and accommodate alternative collection and return times if we can.

 If you do not see your exact requirements detailed on our Web site, then please call on 07904 789868 and we will make our best efforts to assist. Because Britannia Access Hire is directly involved in the manufacturing process of Towers and Podiums through its link with Britannia Foundry it is likely that we will be able to help with any specific requirements not detailed on our Web Pages.